Terms of Sale

We reserve the right to cancel any order that is deemed fraudulent. If an order is deemed fraudulent, a full refund will be issued to the card used for the purchase. If you have any questions about your order, please contact d2c.shops@genmills.com.

Box Tops Shop – Shipping Policy

• The customer is responsible for return postage.
• Once an order is placed it cannot be canceled.
• The Box Tops Shop can ship within United States, including Hawaii and Alaska. Consumer is responsible for shipping costs.
• Please allow at least 3-5 business days for order processing and verification.
• After an order has been placed, we are unable to change the shipping address of a package that you provided at checkout.
• Precise delivery timing will depend on the final shipping location. Please allow 7-10 days for standard deliveries. You will receive an email with tracking information when your order has shipped.
• Orders are shipped Monday – Friday.
• We are unable to combine shipping on separate, multiple orders.
• The Box Tops Shop is not responsible for any lost or stolen shipments. However, if your package does not arrive, please contact us at d2c.shops@genmills.com.

Box Tops Shop – Return Policy

PRODUCT PURCHASES

• All sales are final. No returns. Once an order is placed, it cannot be modified or cancelled. Unfortunately, we cannot offer you a refund or exchange.
• If your product/s arrives damaged or incorrect, please notify us within 30 business days of your receipt of your order. We will promptly replace the defective product.

Other questions about the Box Tops Shop?

Check out the FAQs. Still have questions, contact us at d2c.shops@genmills.com.